Web self-service portal.

Overview

Whether deployed as a portal for colleagues, clients or contractors, Web is uniquely designed to support the needs of its intended users by providing a secure and controlled window into your operations. The logical, consistent and simplistic design means that users can embrace and adopt the system with limited training, ensuring ease-of-use and supporting user confidence. Web is ‘Mobile-friendly’ and works across any device. Utilising cutting edge technology, Web can also be offered with custom colour schemes to match corporate branding.

Who uses Web?

Web is used by both internal facilities management departments and providers of maintenance services as an excellent customer service. The self-service Web interface enables users to perform an array of duties around the clock without requiring administration level access gained through Core. Maintenance – From a maintenance perspective, typical user functions include: Web is an ideal self-service maintenance processing solution for use by clients and maintenance engineers/contractors.

• Request Maintenance Jobs
• Search And View Jobs/Requests
• View Job Responses And Updates
• View Job Information (Location, Job Type, Associated Documentation)
• View Asset Details
• Provide feedback on jobs
• View Works Diary and Update Jobs including Time/Attendance capture (Workers/Contractors Only)
• Contractors Can Provide Quotes Online
• Contractors Can Update Certification Online
• View Room Availability

Modules

As you would expect, not all modules are available on Web. Listed below is the excellent range of modules currently supported.

• Reactive Maintenance
• Asset Management
• Room Booking
• Catering Booking
• Equipment Booking
• Visitor Booking
• Courier Booking
• Taxi Booking
• Transport Booking
• Sports Booking

Key Features

• Mobile Friendly (Works on Any Device)
• Reduce Paper & Increase Processes
• Unlimited User Access
• Controllable User Access
• Excellent Customer Service Tool
• Labour Saving Platform
• Enhance Service Offering/Profile
• Customisation/Branding Options
• Centralised Document Repository
• Supports Multiple Login Modes