Service

Technical services.

Architecture, integrations, performance tuning and security — for teams that need more than a help desk.

Solution architecture

Reference architectures for multi-site, multi-tenant and federated deployments.

  • Multi-site topology
  • Tenant isolation models
  • Identity federation
  • Network and firewall design

Performance and scale

Tuning for high-volume PPM, large asset registers and 24/7 helpdesk workloads.

  • Database tuning
  • Indexing strategy
  • Load and stress testing
  • Capacity forecasting

Security and assurance

Comprehensive security measures to protect your data and ensure compliance.

  • Pen testing
  • Siloed database instance
  • UK hosted
  • Cyber Essentials
  • Cyber insurance

Security

SSO & MFA ready.

Enterprise-grade identity and access management built in — no add-ons, no extra tiers.

  • Single Sign-On

    SAML 2.0 and OIDC support for seamless integration with Active Directory, Azure AD, Google Workspace and Okta.

  • Multi-Factor Authentication

    Add an extra layer of security with passcode-based MFA for every user, or configure MFA through your SSO identity provider.

  • Role-Based Access

    Granular permissions and user groups so teams only see the modules, sites and data they need.

  • Audit & Compliance

    Full user activity logging, session management and password policy enforcement — audit-ready out of the box.

Technical Information

Advanced CMMS & CAFM Software | Technical Information

Core (Administration Console)

  • Any HTML5 Compliant Browser
  • 1440 x 900 Resolution or Greater
  • 10MB ADSL up to 10 Users

Web (Client-Side Self Service Portal)

  • Latest browser versions

Mobile (Android)

  • Android 8.0 or higher (API Level 26 and up)
  • Min Resolution 480DPI
  • 2GB RAM

Mobile (Apple iOS)

  • iOS 11.0 or Higher
  • Devices Supported — iPhone, iPad

Non-Hosted (Cloud) — SQL Server

  • 5GB Free Disk Space (10GB+ Recommended Depending On Document Storage)
  • Recommended Windows Server (2022)
  • Recommended SQL 2019 or above

Non-Hosted (Cloud) — IIS Server

  • 1GB Free Disk Space
  • .Net 4.8
  • Recommended Windows Server (2022)
  • ADFS Version 3, Azure, SAML Supported
  • Crystal 13.0.24 Or Higher

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